GDPR & Privacy Policy

This privacy policy sets out how Fix It Now uses and protects any information you provide to us when using this website.

Fix It Now may periodically change this policy by updating this page. Please check this page periodically to make sure you are happy with any changes. This policy is in effect from 25.05.2018

We, Fix It Now Reg No: 601909 Address: 31 Riversdale Road, Dublin 22 D22ED29 Phone: 0892313867
In order to provide you with our services, we collect and process various categories of personal information.

We collect the following information with your explicit consent:

• Name and surname
• Physical address
• Contact information such as phone number and your email address
• Demographic information, such as postcode
• Pictures of the services provided
• IP Address
• Other information relevant for your booking

We use your personal information for the following purposes:

•In order for us to enter into and perform our contract with you
•In order to comply with our legal obligations
•On the basis of our legitimate interest in operating our business.
Your personal data will be disclosed, as necessary and/or relevant to:
The authorized personnel of Fix It Now for the purposes described in this privacy policy.
The sub-processors of Fix It Now, which are third-party service providers that collect data in order to help Fix It Now in providing you with its products/services.

The providers are:
Google Inc. for hosting services and business applications.
INVOICE BEE PTY LTD for the invoicing software
Stripe Inc. for online payments only
AIB Bank Ireland for Card payments Only
Blacknight Internet Solutions LTD for email communication and productivity systems
Facebook Ireland LTD for bookings made by Social Media
YouCanBookMe LTD for online booking platform
WhatsApp Inc for the purpose of sending and receiving pictures of the services

Your personal data will be held for 6 years from the date of the invoice as per VAT Rules requested by the Revenue Office.

After the aforementioned periods, Fix It Now is committed to archiving and not using your personal data.

Fix It Now systems are configured with data encryption, and firewalls. When you send personal information to us using the Online Booking Form provided by YouCanBookMe, your data is protected by the SSL (Secure Sockets Layer) to ensure safe transmission.

We will consider the nature and sensitivity of the data, the volume or size of the data collected as well as our legal obligations, in determining the appropriate retention period for the relevant data set. We anonymise and or delete data that is no longer required.

Right of Access

You can request a copy of the personal data we hold about you by sending an e-mail to us.

Right to Complain

You have the right to lodge a complaint with the Data Protection Authority, in particular in the Member State of your residence, place of work or place of an alleged infringement, if you consider that the processing of your personal data infringes the GDPR.